Last Updated: January 2025

 

www.webfixers.co.uk (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, (the “Website”) and interact with our services.

 

1. Information We Collect

 

We may collect and process the following types of personal data:

 

a) Information You Provide to Us

    •    Contact details (e.g., name, email address, phone number)

    •    Payment details (if you make a purchase)

    •    Any information you submit via forms, chat, or email

 

b) Information We Automatically Collect

    •    IP address, browser type, and device information

    •    Website usage data (pages visited, time spent, referring websites)

    •    Cookies and tracking technologies (see our Cookie Policy)

 

c) Information from Third Parties

    •    Data from analytics providers (Google Analytics, etc.)

    •    Information from social media platforms if you interact with our content

 

2. How We Use Your Information

 

We use your personal data for the following purposes:

    •    To provide and improve our services

    •    To respond to inquiries and provide customer support

    •    To process transactions and payments

    •    To send newsletters, promotions, or marketing (with your consent)

    •    To comply with legal obligations

 

We will only use your data for the purposes outlined above unless we obtain additional consent.

 

3. How We Share Your Information

 

We do not sell your personal data. However, we may share your information in the following cases:

    •    Service Providers: We may use third-party providers for hosting, payment processing, email delivery, and analytics.

    •    Legal Compliance: If required by law, we may disclose information to authorities.

    •    Business Transfers: If our business is sold or merged, your data may be transferred to the new owner.

 

4. How We Protect Your Data

 

We implement security measures to protect your personal data, including:

    •    SSL encryption for secure data transmission

    •    Access controls to prevent unauthorised access

    •    Regular security audits and updates

 

However, no online system is 100% secure. We encourage users to protect their accounts and avoid sharing sensitive information online.

 

5. Your Rights & Choices

 

a) Your Privacy Rights (UK & EU Users - GDPR)

 

Under the UK GDPR & EU GDPR, you have the right to:

    •    Access the personal data we hold about you

    •    Request correction of inaccurate or incomplete data

    •    Request deletion (“Right to be forgotten”)

    •    Restrict processing of your data in certain circumstances

    •    Withdraw consent for marketing communications

 

To exercise these rights, contact us at hello@webfixers.co.uk.

 

b) Opting Out of Marketing

 

You can opt out of marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly.

 

c) Managing Cookies

 

You can adjust your cookie preferences in your browser settings. See our Cookie Policy for more details.

 

6. Data Retention

 

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

 

7. International Data Transfers

 

If we transfer data outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.

 

8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date. If significant changes occur, we will notify you via email or website notification.

 

10. Contact Us

 

If you have any questions about this Privacy Policy or your data rights, you can contact us at:

 

Email: hello@webfixers.co.uk

 

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